Dealer Support

Priority support for our dealer partners. Fast answers, direct access, and real humans who understand cabinetry.

Get in Touch

Multiple ways to reach us. Pick what works for you.

Phone

Dealer priority line. Skip the queue.

850-604-4705

Mon-Fri 8am-6pm EST

Email

For quotes, custom orders, and account questions.

dealers@gentryconcepts.com

24hr response time

Live Chat

Instant answers during business hours.

Available on Dashboard

Logged-in dealers only

Common Dealer Questions

Quick answers to what our dealers ask most.

What are typical lead times for dealer orders?

Standard lead time is 7-14 business days for in-stock product lines. Custom finishes and large volume orders may extend to 3-4 weeks. Rush options available for approved dealers.

How do I request a custom quote?

Log into your dealer dashboard and use the Quote Builder, or email your blueprints to dealers@gentryconcepts.com. We return detailed quotes within 24 hours.

Who is my dealer rep?

After approval, you are assigned a dedicated dealer success manager. You can find their contact info in your dealer dashboard under Account > Dealer Support.

How do I reach support after hours?

Email dealers@gentryconcepts.com for after-hours support. Emergency job-site issues are escalated to our on-call logistics team.

Not a Dealer Yet?

Join our dealer network and get access to wholesale pricing, priority support, and nationwide logistics.

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